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PRIVACY POLICY

Salvamun Electronics Ltd ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website (www.salvamunelectronics.com) or make a purchase from our online store. By using our website and providing us with your personal information, you consent to the practices described in this policy.

1. Information We Collect

We collect both personal information and non-personal information from users of our website. This includes:

  • Personal Information: When you make a purchase, create an account, or contact us, we may collect personal details such as:

    • Name

    • Email address

    • Phone number

    • Shipping and billing addresses

    • Payment information (credit/debit card details or PayPal)

    • Order history and preferences

  • Non-Personal Information: We also collect non-personal information to improve our website and services, such as:

    • IP address

    • Browser type

    • Device type and operating system

    • Referring website

    • Pages viewed on our website

    • Location data (if you allow us to collect it)

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Fulfillment: To process your orders, deliver products, and provide customer support.

  • Payment Processing: To complete payment transactions securely.

  • Communication: To send you order updates, shipping confirmations, promotional offers, newsletters, and other customer service communications.

  • Personalization: To personalize your experience on our website and provide recommendations based on your browsing or purchase history.

  • Marketing: To send promotional emails, newsletters, or surveys if you have opted in to receive them. You may unsubscribe at any time.

  • Improvement: To analyze website traffic and improve the functionality and user experience of our website.

3. How We Protect Your Information

We take your privacy and security seriously and employ various methods to safeguard your personal data, including:

  • Encryption: We use Secure Socket Layer (SSL) encryption to protect your sensitive data, such as payment information, during transmission.

  • Access Controls: Only authorized employees and contractors who need access to your data for business purposes are allowed to view or process your information.

  • Data Retention: We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once it is no longer needed, your data will be securely deleted.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in running our business, such as:

  • Shipping Partners: To fulfill and deliver your orders.

  • Payment Processors: To securely process your payments.

  • Marketing Services: To help us communicate with you (e.g., email platforms).

  • Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.

We ensure that these third parties adhere to strict privacy standards and only use your information for the purposes specified.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences, login status, and track your browsing behavior. You can control the use of cookies by adjusting your browser settings. However, please note that disabling cookies may affect the functionality of some parts of our website.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You have the right to request a copy of the personal information we hold about you.

  • Correction: You can update or correct any inaccurate information we have on file.

  • Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., legal obligations).

  • Opt-Out: You can unsubscribe from our marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.

To exercise these rights, please contact us at support@salvamunelectronics.com.

7. Data Transfers

If you are accessing our website from outside the United Kingdom, please be aware that your information may be transferred to, stored, and processed in the UK. By using our website, you consent to such transfers in accordance with this Privacy Policy.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible. If you believe we may have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to other websites that are not operated by us. This Privacy Policy only applies to our website. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Salvamun Electronics Ltd
Email: contact@salvamun.com
Phone: +44 208040 2918
Address: 13 Craven St, London WC2N 5PB, UK

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